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Ordering a mother's milk product

Only qualified health care professionals can determine the relevance of using milk from the Public Mothers’ Milk Bank.

The mothers’ milk is delivered frozen in a pack containing dry ice, which maintains the storage temperature conditions. The mothers’ milk must be kept at a temperature of ≤ 18°C. It is the hospital’s responsibility to keep the mothers’ milk in appropriate conditions starting when it is received until it is used or destroyed.

The final product is distributed in sterile polypropylene bottles that are phthalate-free and bisphenol A-free.


To order

To order, call Customer Service–Hospitals or fax the completed « Formulaire de commande de lait maternel (ENR-02029) (in French only)». Deliveries are made on weekdays only. If necessary, you can reach our staff at any time.

Customer Service–Hospitals

Open 24 hours a day, 7 days a week.

  • Phone : 1 888 666-4362, extension 6909
  • Fax : 514 904-2522 ou 1 866 811-9465