Beginning of the main content

Donor recruitment

Mothers’ milk comes from qualified volunteer donors who have an excess production of milk and whose medical and social backgrounds have not revealed a significant risk of transmitting infectious agents. By rigorously screening donors, doing laboratory tests, and pasteurizing the mothers’ milk received, Héma-Québec strives to provide an optimal-quality product.

Did you know that mothers’ milk is used as a medicine? The product’s components protect premature infants from intestinal diseases that can be fatal.

In Quebec, roughly 4,000 litres of milk are needed every year to produce the 19,000 bottles that Héma-Québec distributes to its partner hospitals in order to meet the needs of roughly 1,000 premature infants. To achieve these objectives, the organization must recruit over 1,400 donors every year.

Front-line workers can play a critical role for the Public Mothers’ Milk Bank by promoting mothers’ milk donating among mothers with excess milk. Héma-Québec has created tools to help them contribute to the recruiting of donors.

Materials available

For the mother

  • Tracking package

Promotional tools

  • 11 x 17 poster about donating mothers’ milk 
  • 8½ x 11 poster (for counter plexiglass)
  • Information sheet about donating mothers’ milk 
  • Registration card to scan (QR code) leading right to the online form (business card format)

To order the materials

To order the materials, email or fax the filled out document Order form - Public mother's milk bank rempli :


Donor registration and qualification

To register as a donor in the Public Mothers’ Milk Bank, a mother with excess production must fill out the form online.

By rigorously screening donors, doing laboratory tests, and pasteurizing the mothers’ milk received, Héma-Québec strives to provide an optimal-quality product.

  • Donors undergo a screening test for syphilis, the hepatitis B (HBsAg and anti-HBc) and hepatitis C (anti-HCV) viruses, the human immunodeficiency virus (anti-HIV-1/2), and types 1 and 2 of the human T-lymphotropic virus (anti-HTLV-1/2). 
  • A nucleic acid (NAT) test for the hepatitis B and C viruses and the human immunodeficiency virus (HBV/HCV/HIV-1) is also done.

The milk then undergoes a sterility test after being pasteurized and before being frozen to ensure that it is free of microbial contaminants.